Services and Contacts
Services Offered by Corporations Canada
One of Corporations Canada’s primary goals is to provide our clients with high-quality, innovative services that are delivered within timeframes that live up to our service standards. Although we strive to process all requests as quickly as possible, our commitment is to review and respond to 90% of requests within the stated timeframes. Note, however, that timeframes may vary during peak periods and around major holidays.
Service Standards for Business Corporations (CBCA): by Delivery Method
| OnlineFiling Centre | Paper (all applications not sent through the Online Filing Centre) | |
| Certificate of Existence | Auto-returned or processed within 24hrs. | Processed within 5 business days. |
| Certificate of Compliance | ||
| Name Decision | Received by 1:00 pm on a business day, processed by 5:00 pm the same day. Received after 1:00 pm, processed by 5:00 pm the following business day. | Processed within 5 business days. |
| Incorporation | ||
| Amendment | ||
| Continuance | ||
| Restated Articles | N/A | |
| Change Registered Office | Auto-returned | |
| Change Additional Address | ||
| Change Directors | ||
| Annual Return | ||
| Intent to Dissolve | ||
| Revocation of Intent to Dissolve | ||
| Dissolution | ||
| Amalgamation | N/A | |
| Revival | N/A | |
| Reorganization | N/A | |
| Letter of Satisfaction | N/A | |
| Discontinuance | N/A | |
| Exemption | N/A | Response within 15 business days |
| Arrangement | N/A | Response within 5 business days |
Service Standards for Not-For-Profit Corporations (CCA Part ll) – All applications processed within 20 business days of receipt.
For Further Information
For further information, contact our Call Centre at 1-866-333-5556 during regular business hours (7:30 a.m. to 8:00 p.m. EST), or email us at corporationscanada@ic.gc.ca.
Note: Please do not call about the status of your request before the processing period has ended.
Service Standards for Information Services
| Service | Service Standard |
|
Corporations Canada Call Centre: 1-866-333-5556 |
80% of all calls answered within 30 seconds. |
| Email : corporationscanada@ic.gc.ca Fax : 613-941-4803 | The response time for any request for information is one business day. If the information cannot be provided within the established timeframe, you will receive a notice informing you of the expected wait time. |